At Anabolic Sterios EU, customer satisfaction and product safety are our top priorities. However, due to the sensitive nature of our products, certain restrictions apply to returns and refunds.

🚫 No Returns Accepted

For health, safety, and legal reasons, we do not accept returns on any products once shipped. This includes opened, unopened, or unused items.

⚠️ Please ensure you are certain about your purchase before completing your order.

💸 Refunds

We only issue refunds in the following cases:

  • Wrong Item Shipped: If you received an incorrect product (different from what was ordered).

  • Damaged Package: If your product arrives visibly damaged or compromised (must provide clear photos).

  • Package Lost in Transit: If your parcel does not arrive within the estimated timeframe, and cannot be tracked.

📩 To request a refund, contact us at support@anabolicsterioseu.com within 48 hours of delivery or once the delay exceeds the standard delivery window.

✅ Refund Conditions

To be eligible for a refund:

  • You must contact us within 48 hours of receiving or expecting your delivery.

  • Include your Order ID, photos of the package, and a clear explanation of the issue.

  • We reserve the right to reject refund claims if they do not meet our policy criteria.

🔄 Replacement Option

In some eligible cases (wrong item or damage), we may offer to resend the correct product rather than process a refund.

🔐 Discreet & Secure Handling

All products are shipped in stealth packaging, and we keep customer information strictly confidential throughout the entire order process.

❗ Important Notice

By placing an order on anabolicsterioseu.com, you agree to this Return & Refund Policy and understand that all sales are final, except in the cases outlined above.